Privacy Policy

Please read carefully before using this site. This site is owned and operated by Shovel Ltd. (Croatian: Shovel d.o.o.). By using this site, you signify your agreement to the Privacy Policy and Terms of Use. If you do not agree with these terms, please do not use this site. We reserve the right to change, modify, add, or remove portions of these terms at any time. Further use of this site is considered as agreement to these terms.

Privacy Policy

Your privacy is important to us. As a part of the operation of this site, we collect certain types of information about our users.

Shovel collects personal data (i.e. names and e-mail addresses) and aggregate data (i.e. information about traffic patterns on the site).

Personal data is collected when users provide information to us, for example in registering for newsletters, purchasing items from the Shop, and/or registering. When you register or request information on this site, we need you to provide your name, e-mail address and a delivery address if you are ordering a product, as well as create a username and password.

By using shovel.bike, certain information about you is automatically tracked via analytics. This information helps us improve user experience on the site and is also a great indicator of high or low content quality. Shovel tracks information such as where our users come from, what interests them on particular pages and how much time they spend on the site. This information is gathered in the form of numbers so your identity stays safe.

Shovel uses the collected information to improve the performance of the site, customise the content, and notify users about updates and/or promotional offers that might interest them. Information provided by users may also be used to contact them regarding delivery or customer service. We may also use your information and activity on the site to resolve disputes and troubleshoot problems.

We do not sell, trade, rent or otherwise provide your personal data to third parties without prior permission from you, provided however, that third parties do not include our partners, website hosting partners or other parties who assist us in operating this site.

This site contain links to other sites that may not follow the same privacy policies as us.
The security of all information associated with users of this site is always in our focus so we have implemented security measures to ensure safety of your personal information. Any account information you enter on this site is password-protected so that only you can access it. Therefore, it is not recommended to share your user name or password with anyone. Although we implement security measures for data protection, we cannot guarantee complete safety of data.

Use of Cookies

We use cookies on our website to improve user experience.

Cookies are small files that our website may place on your computer or mobile device via your web browser. Cookies contain information that is transferred to your device’s hard drive. Some of the cookies store information required for this website to function properly. Other cookies help us improve the website for you by tracking how many people visit the website, which pages they visit, and how frequently.

Some cookies are deleted at the end of each browser session and are called “session cookies”. They allow website operators to link your actions during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window.

Other cookies remain on your device for a longer period and these are called “persistent cookies”. They are activated each time you visit the website that created each particular cookie.

You may block cookies by activating your browser’s option that allows you to refuse some or all cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site. Turning off or deleting cookies will not prevent device identification and related data collection from occurring.

What happens if I block or refuse to accept cookies?

Accepting cookies is a condition of using this website, so if you refuse or block cookies, we cannot guarantee that you will be able to use this site nor how it will perform during your visit.